The staff were friendly and accommodating during my stay.

I encountered serious issues with my room selection. Despite requesting a non-smoking room, I was placed in a smoking room that ruined my sleep. To make matters worse, the cold water in the shower didn't function properly, which added to my frustration. I even requested a refund at checkout due to these problems, but was met with indifference.

Room change request was mishandled, impacting sleep.

pleasant stay with helpful staff

The breakfast offered a fantastic international spread, featuring some of the freshest items I've tasted. The staff truly stood out, particularly Mr Abdulmajeed, who went above and beyond to assist me, including arranging transportation late at night without hesitation. The room was spacious and kept in pristine condition, allowing for a comfortable and relaxing atmosphere during my stay.

The lounge access hours could use an extension.

the room was clean though the outlets near the bed were not suitable. the breakfast had an amazing cheese selection! the valet was helpful and quick. the lobby staff were extremely accommodating and cheerful.

Target audience business travelers

The hotel was well located right near important business centers,, which saved me a ton of time traveling for meetings. Staff were super friendly,, especially the team at the breakfast area, they remembered my coffee preference after just one morning.

It wasn’t exactly budget-friendly but still acceptable.

my previous stay in riyadh was decent, but this time at the sheraton was better. the breakfast spread was impressive with freshly squeezed juices and varied options. the staff truly made a difference, providing seamless service and ensuring i felt welcome throughout my visit.

the laundry prices were too high.

would definitely return here

The room was spacious and spotless with a comfortable bed, air conditioning, and a flat-screen TV. The breakfast offered freshly baked croissants, good coffee, and a limited selection of hot dishes but was still tasty. The indoor swimming pool looked outdated, but it was still nice to relax after a busy day.

Recommend for short stay

Comfortable room, friendly staff, the breakfast offered a nice selection with complimentary bottled water for a refreshing start to the day.

Absolutely satisfied

Exceptional Hospitality and Comfort

The hotel offers a truly memorable experience with its exceptionally hospitable staff, especially Mr Abdulmajeed, who went the extra mile to assist with my needs. The breakfast was a highlight, featuring freshly squeezed juices and a diverse selection of international dishes. The room was spacious and spotless, providing a relaxing sanctuary after a busy day. it would be ideal if the club lounge had extended hours for access.

Family with children a solid choice

The breakfast spread was excellent, featuring freshly squeezed juices and a variety of delicious omelettes. This kind of quality gets you ready to tackle the day ahead, not to mention the warm and cute staff quickly made us feel like we belonged.

It wasn't exactly bargain basement, but given the services offered, it was still acceptable.

The gym is too cramped, but the room was exceptionally clean and comfortable.

i enjoyed my stay at the sheraton. the breakfast had a big selection of tasty international dishes. the location is great for business matters, and the indoor swimming pool was a nice touch. i especially appreciated the friendly help from mr abdulmajeed when i needed assistance late at night, he was amazing.

strongly recommend

The continental breakfast had so many options. the indoor pool was lovely and a great spot to unwind. Staff were attentive and quick to assist with any requests, ensuring a pleasant stay.

The check-in process could be streamlined a bit further to avoid confusion.

The breakfast spread featured a remarkable selection of international dishes, including freshly squeezed juices and tasty thin crispy fries. Staff were consistently friendly, with Mr Abdulmajeed standing out for his exceptional assistance in arranging a late-night pharmacy visit. there were issues with room noise due to interconnecting doors, and the laundry prices were notably high. my reservation confusion at checking in created some frustration that was not resolved upon checkout.